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Terms of Use     Privacy Policy

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1. Binding Agreement 

These Terms of Use ("Terms" or "TOU") constitute a binding agreement between TokenLinx, Inc., a Texas corporation with its principal place of business at PO Box 7730, The Woodlands, TX 77387 ("TokenLinx," "we," "us," or "our"), and you, the individual or organization accessing TokenLinx.ai or the TokenLinx platform and applications (collectively, the "Platform"). If you are accepting these Terms on behalf of a legal entity, you represent that you have authority to bind that entity. 

BY ACCESSING OR USING THE PLATFORM, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE PLATFORM. YOU MUST BE AT LEAST 18 YEARS OLD TO USE THE PLATFORM. 

TokenLinx may amend these Terms at any time. Material changes will be communicated to registered subscribers by email or in-platform notice. Continued use after the effective date of any amendment constitutes acceptance. 

  

2. Platform Description and User Categories 

2.1 The Platform 

TokenLinx operates the TokenLinx Transaction Ecosystem, a real estate transaction management platform accessible at TokenLinx.ai that facilitates coordination, document exchange, eSignature workflows, task management, key date tracking, order routing, and communication among parties involved in real estate transactions in Texas, Colorado, and such other markets as TokenLinx may expand into. The Platform includes AITC (AI Task Companion), a blockchain-backed audit trail, and a service order management system. 

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2.2 Platform Modifications 

TokenLinx reserves the right to modify, update, enhance, or discontinue any aspect of the Platform at any time, with or without notice, and without liability. TokenLinx will use reasonable efforts to communicate significant feature discontinuations to active subscribers in advance where practicable, but is under no obligation to do so. Planned maintenance and unplanned outages do not constitute a breach of these Terms.

 

2.3 Platform Subscribers 

Platform Subscribers are organizations and their authorized users who register for a TokenLinx account. Subscriber organizations include real estate agents, brokers, transaction coordinators, title companies, land surveyors, home inspectors, tax certificate providers, and other service organizations. Authorized users of a subscriber organization include designated personnel such as administrative assistants and transaction coordinators operating under that organization's account who are not standalone subscribers. The organization that establishes an account (the "Account Administrator") is responsible for all activity under that account, including the actions of all authorized users, and for ensuring its users comply with these Terms. 

Service organizations that participate in the Platform as vendors — including title companies, land surveyors, home inspectors, tax certificate providers, and other service providers — are Platform Subscribers governed by these Terms and by the additional vendor subscriber terms set forth in Section 4. Vendor participation is contingent on maintaining an active Platform subscription in good standing. 

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2.4 Transaction Participants 

Transaction Participants are individuals, including buyers and sellers, who access the Platform in connection with a specific real estate transaction to which they have been invited by a Platform Subscriber. Transaction Participants may create a free Platform profile, which allows them to access their electronic signatures and documents associated with properties in which they have participated as a transaction party. 

Transaction Participant profiles are provided at no subscription cost. TokenLinx reserves the right to introduce subscription tiers or fees for Transaction Participants in the future, including for extended document retention or additional features. Any such fees will be communicated in advance and will not affect access to documents associated with prior transactions without separate notice. 

Transaction Participants are not Platform Subscribers. These Terms apply to Transaction Participants to the extent relevant to their use of the Platform. 

  

3. Permitted Use, Prohibited Use, and Subscriber Obligations 

3.1 Permitted Use 

Platform Subscribers are authorized to use the Platform for legitimate commercial real estate transaction management purposes within the scope of their subscription, including: 

1. Creating and managing transaction records tied to property addresses 

2. Uploading, exchanging, and executing documents through eSignature workflows, where available under the subscriber's plan 

3. Placing and receiving service orders through the order management system 

4. Using AITC, where available under their subscription, to surface information from transaction documents and manage tasks 

5. Posting documents to a property record for archive, reference, or sale, subject to Section 9 

6. Coordinating tasks, key dates, and communications with transaction parties 

7. Accessing the blockchain audit trail associated with their transactions 

Transaction Participants are authorized to access the Platform to complete transaction-specific actions for which they have been invited and to access their profile, signatures, and documents as described in Section 2.4. 

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3.2 Prohibited Use 

The following are prohibited for all users: 

1. Accessing the Platform for any purpose other than legitimate real estate transaction management 

2. Attempting to access accounts, data, or systems you are not authorized to access 

3. Reverse engineering, decompiling, or disassembling any part of the Platform 

4. Using automated tools, bots, scrapers, or scripts to access Platform data without written authorization from TokenLinx 

5. Uploading malicious code, viruses, or harmful content 

6. Impersonating any person, organization, or TokenLinx representative 

7. Using the Platform to facilitate any unlawful activity 

8. Interfering with Platform integrity, performance, or availability 

9. Circumventing any security or access control measure 

10. Posting for sale any document to which you do not hold the rights 

11. Using Platform data to solicit or market to other users outside of authorized transaction workflows 

 

3.3 Transaction Creator Obligations 

The Platform Subscriber who initiates a transaction record (the "Transaction Creator") is responsible for the accuracy, completeness, and ongoing maintenance of that transaction record throughout its lifecycle. Transaction Creators are required to: 

1. Ensure that the transaction record is associated with the correct property address at the time of creation 

2. Invite only authorized parties to the transaction and assign permissions appropriate to each party's role. The Transaction Creator is responsible for reviewing and maintaining permission assignments on an ongoing basis throughout the transaction lifecycle, including updating or revoking permissions as parties change or as the transaction progresses. TokenLinx does not monitor or validate the appropriateness of permission assignments and is not responsible for any unauthorized access or disclosure resulting from permissions set or maintained by the Transaction Creator 

3. Attach all material transaction documents to the transaction record in a timely manner, including executed contracts, addenda, disclosures, and closing documents. The Transaction Creator is the only party authorized to attach documents directly to the transaction record; no other party may attach documents to the transaction record independently 

4. Keep key dates current and accurate, including updating or correcting dates extracted from contracts where the automated extraction does not reflect the executed terms 

5. Update transaction status promptly to reflect material changes, including contract execution, material amendments, and transaction closing or cancellation 

6. Close or cancel the transaction record in the Platform within a reasonable time following the conclusion of the underlying transaction 

7. Ensure that documents uploaded to the transaction record are the correct, current, and executed versions 

TokenLinx is not responsible for inaccurate, incomplete, or stale transaction records resulting from a Transaction Creator's failure to maintain the transaction record in accordance with these obligations. Transaction Creators are solely responsible for the accuracy of the information they enter and maintain on the Platform. 

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3.4 Order Creator Obligations 

The Platform Subscriber who places a service order through the Platform (the "Order Creator") is responsible for the accuracy and completeness of the order at the time of placement and throughout its fulfillment. Order Creators are required to: 

1. Provide accurate and complete property information, transaction context, and service specifications with each order 

2. Select the appropriate service provider and service type for the order being placed 

3. Ensure that all information necessary for the service provider to perform the requested service is included with or attached to the order record at the time of placement, or promptly upon request by the service provider. Supporting documents attached by the Order Creator are attached to the order record, not to the transaction record directly 

4. Update or cancel orders that are no longer needed in a timely manner, and notify the service provider through the Platform of any material changes to the scope or requirements of the order 

5. Attach completed work product, deliverables, and related documents received from the service provider to the applicable order record, and incorporate any such deliverables into the transaction record as appropriate 

6. Update order status to reflect receipt of deliverables and transaction closing or cancellation 

TokenLinx is not responsible for a service provider's inability to perform, delays in performance, or errors in deliverables that result from inaccurate, incomplete, or untimely information provided by the Order Creator. Order Creators bear sole responsibility for the quality and accuracy of the information they submit with each order. 

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3.5 Order Recipient Obligations 

All Platform Subscriber organizations that receive service orders through the Platform, regardless of organization type, are required to: 

1. Update order status promptly upon material changes, including order acceptance, work in progress, completion, and transaction closing or cancellation 

2. Attach all deliverables, completed work product, and supporting reports to the applicable order record in a timely manner upon completion of the service. Order Recipients attach documents to the order record only; attachment to the transaction record is the responsibility of the Transaction Creator 

3. Respond to reasonable status inquiries from TokenLinx support regarding orders that remain in an accepted status without a subsequent update 

4. Maintain an active subscription and valid credit card on file for the duration of their participation in the Platform 

Failure to meet these obligations may result in suspension or removal from the Platform's order routing system at TokenLinx's discretion. 

  

4. Vendor Subscriber Terms 

This section governs the terms applicable to service organizations participating in the Platform as vendors. Vendor participation is part of the subscriber relationship and is subject to all provisions of these Terms. In the event of conflict between this section and any other section of these Terms with respect to vendor-specific matters, this section controls. 

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4.1 Vendor Profile and Services 

Vendor subscribers authorize TokenLinx to present their services to other Platform Subscribers through the Vendor Marketplace in accordance with the profile the vendor maintains in the Platform portal ("Profile"). "Service" means the services described in the Profile. "Deliverables" means any product, report, or service output produced or delivered by the vendor to an ordering subscriber in connection with a service order. Vendors are responsible for maintaining an accurate, complete, and current Profile at all times, including service descriptions, pricing, delivery times, and service levels. 

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4.2 Order Configuration 

Vendor participation in the Marketplace may be configured as order-receiving only, order-placing only, or both, depending on the vendor's service type and subscription. Some vendors receive orders placed by other subscribers but do not place orders themselves. The applicable configuration will be specified in the vendor's account setup. TokenLinx reserves the right to modify available configurations with reasonable notice. 

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4.3 Platform Transaction Technology Fee 

For each Deliverable order submitted to a vendor through the Vendor Marketplace, the vendor will pay TokenLinx a platform transaction technology fee as specified in the Platform portal ("Transaction Technology Fee"). The Transaction Technology Fee is assessed at the time of each qualifying transaction and represents compensation for TokenLinx's order routing, workflow infrastructure, and Platform services in connection with that order. Transaction Technology Fees are not accrued; each fee is assessed and due per transaction as it occurs. 

Transaction Technology Fees are invoiced monthly for the prior month's transactions and are payable within thirty (30) days of invoice. TokenLinx reserves the right to modify the Transaction Technology Fee upon thirty (30) days written notice. Continued use of the Platform and acceptance of orders following the effective date of any modification constitutes acceptance of the revised fee. 

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4.4 Vendor Billing for Services 

TokenLinx does not collect, process, or pass through payments from ordering subscribers to vendors for Deliverables. Vendors are solely responsible for establishing and managing their own billing relationship with the subscribers they serve, including pricing, invoicing, and payment collection for services rendered. Vendors are solely responsible for all taxes applicable to their services. 

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4.5 Pricing Accuracy 

Vendors are responsible for maintaining accurate pricing in their Profile at all times. Vendors agree not to offer more favorable pricing for the same Deliverables to TokenLinx subscribers through channels outside the Vendor Marketplace. 

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4.6 Vendor Obligations 

In addition to the general subscriber obligations set forth in Section 3, vendor subscribers agree to: 

1. Provide Deliverables in a professional and workmanlike manner in accordance with their Profile, applicable industry standards, and all applicable laws and regulations 

2. Not market directly to other TokenLinx subscribers outside of authorized Platform workflows for the purpose of soliciting orders for services available through the Marketplace 

3. Not use TokenLinx trademarks or branding without prior written consent from TokenLinx 

4. Provide TokenLinx with documentation and reporting as reasonably requested to support Platform operations and order verification 

 

4.7 Vendor Intellectual Property 

Vendors retain all right, title, and interest in and to their Services, Deliverables, and any intellectual property embodied therein. Nothing in these Terms grants TokenLinx any ownership rights in a vendor's services or deliverables. Vendors may use transaction data submitted by ordering subscribers solely to fulfill the applicable order and may not retain, aggregate, or use such data for any other purpose without the ordering subscriber's consent. 

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4.8 Vendor Indemnification 

In addition to the general indemnification obligations in Section 14, vendor subscribers shall defend, indemnify, and hold harmless the TokenLinx Parties from and against any third-party claims, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) the performance or non-performance of the vendor's Services or Deliverables; (b) the vendor's actual or alleged infringement of any third-party intellectual property rights in connection with its Services; or (c) the vendor's violation of applicable law in connection with its services or its use of the Platform. 

  

5. Electronic Signatures and Transaction Participants 

5.1 eSignature Availability 

The Platform's eSignature workflow is available to licensed real estate agents, brokers, and their authorized users as defined in Section 2.3. eSignature functionality is not required to use the Platform. Subscribers may initiate or join a transaction with documents that have already been fully executed through a third-party electronic signature platform or by other lawful means. TokenLinx accepts and stores fully executed documents uploaded by subscribers regardless of the signing platform used. 

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5.2 eSignature Consent 

Where agents, brokers, or their authorized users initiate signing events through the Platform's eSignature workflow, they are governed by the federal Electronic Signatures in Global and National Commerce Act (ESIGN) and applicable state law, including the Uniform Electronic Transactions Act (UETA) as adopted in Texas and Colorado. Subscribers who initiate signing events are responsible for ensuring that Transaction Participants receive and affirmatively consent to the following prior to executing any document: 

1. Disclosure that the transaction will be conducted using electronic records and signatures 

2. The right to withdraw consent and receive paper documents 

3. Instructions for how to access and retain a copy of the signed record 

4. The hardware and software requirements for accessing electronic documents 

TokenLinx provides the eSignature infrastructure. The subscribing organization manages the invitation, consent, and signing process. TokenLinx is a technology service provider and is not a party to the underlying transaction. 

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5.3 Title Order Access 

When a Transaction Participant is assigned access to a title order, that access is extended by the subscribing title company. TokenLinx facilitates access to the order record and any assigned documents. TokenLinx is not a party to the title transaction, does not provide title services, and is not responsible for the accuracy or completeness of documents in a title order. 

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5.4 Subscriber Responsibility 

Subscribers who initiate signing events are responsible for ensuring that their use of the Platform's eSignature functionality complies with applicable law, including required disclosures and consent procedures. Subscribers indemnify TokenLinx for any claim arising from their failure to comply with eSignature consent or document disclosure requirements. 

  

6. Subscriptions, Fees, and Billing 

6.1 Subscription Fees 

Access to the Platform as a Platform Subscriber requires an active subscription. Subscription fees are billed in accordance with the plan selected at registration. Fees are charged to the credit card on file and are non-refundable except as expressly stated in these Terms or required by law. Transaction Participant profiles, as described in Section 2.4, are provided at no subscription cost. 

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6.2 Platform Transaction Technology Fees 

Certain Platform features, including order routing and management, are subject to per-transaction technology fees assessed at the time of each qualifying transaction, as described in applicable supplemental agreements and in Section 4.3 for vendor subscribers. Technology fees are charged to the credit card on file. TokenLinx does not collect or process service payments between subscribers and third-party service providers. 

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6.3 Document Sales 

Organizations may post documents for sale at the property record level. Sales are subject to applicable sales tax. TokenLinx retains a fee from each sale based on the selling organization's subscription level, as specified in applicable subscription terms. The selling organization represents and warrants that it has the legal right to offer the documents for sale. TokenLinx is not liable for the posting of copyrighted or unauthorized materials. TokenLinx will make commercially reasonable efforts to remove reported infringing content upon receipt of a valid notice submitted to support@tokenlinx.ai. 

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6.4 Billing, Payment, and Disputed Charges 

Subscribers must maintain a valid credit card on file at all times. If a scheduled charge is declined, TokenLinx will notify the subscriber and the subscriber will have until the end of the current billing cycle to update the credit card on file with valid payment information. If a valid card is not provided within that period, the subscriber's account may be suspended until a valid payment method is confirmed. 

Subscribers must notify TokenLinx in writing of any disputed charge within thirty (30) days of the charge date by contacting support@tokenlinx.ai. TokenLinx will review the dispute and respond within fifteen (15) business days. If TokenLinx determines that a charge was made in error, TokenLinx will issue a service credit applicable against future fees. Service credits are not redeemable for cash. Undisputed amounts remain due and payable regardless of any pending dispute. 

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6.5 Changes to Fees 

TokenLinx reserves the right to modify subscription fees and fee structures upon at least thirty (30) days written notice. Continued use after the effective date of a fee change constitutes acceptance. 

  

7. AI Task Companion (AITC) 

7.1 Availability and Scope 

The Platform includes AITC (AI Task Companion), an AI-assisted feature available exclusively to Platform Subscribers. AITC is currently available to agents and brokers and may be extended to additional subscriber types in the future. AITC is scoped to individual transaction records and assists users with surfacing information from transaction documents, tracking tasks, and managing key dates. 

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7.2 Proprietary Implementation and Data Access 

AITC is a proprietary AI implementation developed and operated by TokenLinx. By using AITC within a transaction, the subscriber grants TokenLinx permission to access, process, and analyze the documents and data attached to that transaction for the purpose of generating AITC responses and task assistance. This permission is limited to the operational scope of AITC and does not authorize TokenLinx to use transaction document content for any purpose beyond providing the AITC feature to the subscriber. 

AITC is sandboxed to the organization that initiated the transaction. Because only the Transaction Creator and their authorized users may attach documents directly to a transaction record, AITC can access all documents within that transaction record. This includes all documents attached by the Transaction Creator, their associated agents, and their authorized users. The scope of AITC access reflects the complete document set of the transaction record as maintained by the Transaction Creator. 

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7.3 Outputs and Limitations 

AITC outputs are informational only and do not constitute legal, financial, or transactional advice. No transaction action is taken automatically based on AITC output without user confirmation. TokenLinx maintains a human-in-the-loop design: users are responsible for validating AITC outputs before acting on them. TokenLinx is not liable for decisions made in reliance on AITC-generated responses. 

  

8. Blockchain Audit Trail 

The Platform records certain workflow actions, document submissions, and status changes to a blockchain-backed audit trail. This record is append-only and immutable. TokenLinx makes no representation that the audit trail constitutes a legally sufficient record for any regulatory, judicial, or evidentiary purpose. Platform Subscribers are independently responsible for maintaining transaction records as required by applicable law. 

  

9. Data Ownership, Retention, Document Permissions, and Content 

9.1 Subscriber Data Ownership and Retention 

All transaction data, documents, and records submitted to the Platform by a subscriber remain the property of the submitting party. TokenLinx does not claim ownership of subscriber or customer transaction data and processes it solely to provide Platform services. By uploading any document to the Platform, the subscriber represents and warrants that they have the legal right to upload, share, and authorize TokenLinx to process that document in connection with Platform services, including access by AITC where applicable. This warranty applies to all documents uploaded to the Platform regardless of document type, source, or the level at which they are attached. Subscribers are solely responsible for ensuring that their document uploads do not violate any third-party intellectual property rights, confidentiality obligations, or applicable law. 

TokenLinx retains subscriber transaction data for as long as the account is active. Upon account termination or expiration, TokenLinx will retain subscriber transaction data for one (1) year. During that period, the subscriber may request a data export, and TokenLinx will use commercially reasonable efforts to facilitate that export within thirty (30) days of the request. After one year, TokenLinx may delete or archive the subscriber's data in accordance with its standard retention policies. TokenLinx shall have no liability for data deleted following the expiration of this retention period. Subscribers are independently responsible for maintaining transaction records as required by applicable law and should not rely solely on the Platform for regulatory recordkeeping. 

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9.2 License to TokenLinx 

By submitting data to the Platform, you grant TokenLinx a limited, non-exclusive license to store, process, display, and make available such data solely for the purpose of providing Platform services to you and your authorized transaction parties. TokenLinx will not use your transaction data for any purpose beyond Platform operations without your prior written consent. 

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9.3 Document Permissions 

Document attachment and access on the Platform operate differently at the transaction level and the order level. At the transaction level, only the Transaction Creator and their authorized users may attach documents to the transaction record. Access to transaction-level documents is governed by the permission structure established by the Transaction Creator. At the order level, document attachment is bidirectional: the Order Creator may attach supporting documents to the order record for the Order Recipient's use in fulfilling the order, and the Order Recipient may attach deliverables and completed work product to the order record for the Order Creator to receive. Order-level documents are accessible to both the Order Creator and Order Recipient within the scope of that order. TokenLinx does not modify or override document-level permissions set by subscribing organizations at either level. 

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9.4 Posted Content and Copyright 

Subscribers who post documents to the Platform for archive, reference, or sale represent and warrant that they hold the rights to post such materials. TokenLinx is not liable for the posting of infringing or unauthorized content by subscribing organizations. TokenLinx will make commercially reasonable efforts to remove reported infringing content upon receipt of a valid written notice submitted to support@tokenlinx.ai identifying the material, its location on the Platform, and a good faith statement that the posting is unauthorized. 

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9.5 Confidentiality 

Each party agrees to maintain the confidentiality of non-public information received from the other in connection with the Platform and to use such information solely for performing obligations under these Terms. This obligation survives termination for two (2) years. 

  

10. Broker-Agent Connections 

10.1 Connection Structure 

Agents on the Platform may operate as standalone subscribers or connect their account to a broker's organization. Brokers may invite agents to connect to their organization through the Platform. An agent may also initiate a connection request to a broker. A connection is not established until both parties have confirmed it within the Platform. 

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10.2 Connected Account Visibility 

When an agent is connected to a broker's organization, the broker has visibility into the agent's transaction pipeline, including active transactions, task status, key dates, and associated documents to the extent permitted by the transaction's permission structure. By connecting to a broker's organization, the agent expressly acknowledges and consents to this visibility. Brokers are responsible for using access to agent pipeline data in accordance with applicable law, including any applicable real estate licensing regulations governing broker supervision. 

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10.3 Termination of Connection 

Either the agent or the broker may terminate the connection at any time within the Platform. Upon severance of the connection, both parties retain visibility into transactions that were active during the period of the connection. Neither party will have visibility into transactions initiated by the other after the connection is terminated. No transaction data is deleted as a result of a connection termination; each party's access to their own transaction records is unaffected. 

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10.4 TokenLinx Not Responsible for Connection Management 

TokenLinx provides the technical infrastructure for broker-agent connections and is not a party to the supervisory, employment, or contractual relationship between brokers and agents. TokenLinx does not monitor, enforce, or validate compliance with broker oversight obligations. Brokers and agents are independently responsible for managing their connection in compliance with applicable real estate licensing laws and brokerage agreements. The availability of standalone agent operation on the Platform does not constitute a representation by TokenLinx that such operation satisfies any broker supervision obligation under applicable real estate licensing law. Agents operating in standalone mode are solely responsible for ensuring their use of the Platform complies with their broker’s supervision requirements and all applicable licensing regulations. TokenLinx is expressly indemnified by both brokers and agents for any claim, liability, or regulatory action arising from the establishment, maintenance, or termination of a broker-agent connection, from a broker’s failure to properly manage access to agent pipeline data, or from an agent’s failure to comply with applicable broker supervision requirements in connection with their use of the Platform. 

  

11. Intellectual Property 

The Platform, including all software, interfaces, features, content, and documentation developed by TokenLinx, is the exclusive property of TokenLinx and protected by applicable intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable license to access and use the Platform for the purposes described herein. You may not copy, modify, distribute, reverse engineer, or create derivative works from any part of the Platform. You retain all rights to content you submit, subject to the license in Section 9.2. Vendor subscribers retain all rights to their Services and Deliverables as set forth in Section 4.7. 

  

12. Disclaimer of Warranties 

THE PLATFORM, INCLUDING ALL CONTENT, FEATURES, AI-ASSISTED OUTPUTS, AND BLOCKCHAIN RECORDS, IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TOKENLINX DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. TOKENLINX DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, DOES NOT WARRANT THE ACCURACY OF AI-GENERATED OUTPUTS, AND DOES NOT WARRANT THE LEGAL SUFFICIENCY OF BLOCKCHAIN AUDIT RECORDS FOR ANY PARTICULAR PURPOSE. THE DISCLAIMERS IN THIS SECTION ARE AN ESSENTIAL ELEMENT OF THE AGREEMENT BETWEEN THE PARTIES. 

  

13. Limitation of Liability 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TOKENLINX AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS ("TOKENLINX PARTIES") WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

THE TOTAL AGGREGATE LIABILITY OF THE TOKENLINX PARTIES FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO TOKENLINX IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIVE HUNDRED DOLLARS ($500.00). THESE LIMITATIONS APPLY REGARDLESS OF THE FORM OF ACTION AND ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. 

  

14. Indemnification 

You agree to defend, indemnify, and hold harmless the TokenLinx Parties from and against any third-party claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: 

1. Your use of the Platform in violation of these Terms 

2. Content you submit to the Platform that infringes any third-party right or violates applicable law 

3. Your posting for sale of any document to which you do not hold the rights 

4. Your failure to obtain required eSignature consents or document disclosure acknowledgments from Transaction Participants 

5. Any breach by your authorized users of these Terms 

6. Your violation of applicable law, including real estate, title, or settlement services regulations 

7. Any claim arising from the establishment, maintenance, or termination of a broker-agent connection, including a broker's failure to properly manage access to agent pipeline data 

8. Your failure as a Transaction Creator to maintain accurate, complete, and current transaction records, including inaccurate key dates, missing or incorrect documents, or failure to update or close a transaction record in a timely manner 

9. Your failure as an Order Creator to provide accurate, complete, or timely information with a service order, including any claim by a service provider arising from insufficient or incorrect order data, and any loss or liability resulting from failure to update or cancel orders no longer needed 

10. Any claim by or against a service provider arising from the activities of an Order Creator or Order Recipient on the Platform, where such claim arises from the actions, omissions, or obligations of those parties and not from TokenLinx's Platform infrastructure 

11. The performance or non-performance of your Services or Deliverables as a vendor subscriber, or your actual or alleged infringement of any third-party intellectual property rights in connection with your Services 

TokenLinx reserves the right to assume exclusive control of any defense of a matter subject to indemnification. You agree to cooperate with TokenLinx's defense of any such claim. 

  

15. Third-Party Services, Suborders, and Links 

The Platform may integrate with or link to third-party services, applications, and websites. TokenLinx does not control and is not responsible for the content, privacy practices, or availability of third-party services. Your use of any third-party service is subject to that service’s own terms. Subscribers who authorize third-party integrations with the Platform do so at their own risk and are solely responsible for reviewing and accepting the terms and privacy practices of any third-party service they connect. TokenLinx is not liable for any data transmitted to or received from third-party services through integrations authorized by the subscriber, or for any loss, breach, or disruption caused by a third-party service connected to the Platform.  Where the Platform offers integrations with third-party calendar services, including Google Calendar and Microsoft Outlook (“Calendar Integrations”), subscribers may elect to sync transaction key dates and task information to their external calendar. By enabling a Calendar Integration, the subscriber authorizes TokenLinx to transmit the relevant transaction data to the connected calendar service. Subscribers acknowledge that once data is transmitted to a third-party calendar service it is subject to that service’s own terms, privacy policy, and security practices, over which TokenLinx has no control. TokenLinx is not responsible for the accuracy, availability, or security of data once transmitted to a calendar service, or for any disclosure of transaction data that results from the subscriber’s calendar settings or sharing permissions. Calendar Integrations are provided as a convenience feature and may be modified or discontinued at any time without notice.  Where the Platform makes application programming interfaces (“APIs”) available to subscribers or authorized third parties, use of those APIs is subject to any API terms provided by TokenLinx and to these Terms. TokenLinx reserves the right to modify, restrict, or discontinue API access at any time. Subscribers are responsible for ensuring that any application or service they connect to the Platform via API complies with these Terms and does not introduce security vulnerabilities, unauthorized data access, or interference with Platform operations. TokenLinx is not responsible for the functionality, security, or compliance of third-party applications built on or connected to the Platform via API. 

Where the Platform facilitates the placement or receipt of suborders for supplemental services — including property surveys, third-party title reports, tax certificates, and similar services — TokenLinx provides order routing infrastructure only. TokenLinx is not a party to any suborder transaction and bears no responsibility for the quality, accuracy, timeliness, or completeness of services or deliverables provided by third-party service providers through the Platform. All disputes regarding suborder deliverables are solely between the ordering party and the applicable third-party provider. TokenLinx is expressly indemnified by Order Creators and Order Recipients for any claim arising from their respective activities in connection with service orders placed or fulfilled through the Platform. 

  

16. Term, Suspension, and Termination 

16.1 Term 

These Terms remain in effect for as long as you maintain an active Platform account or access the Platform as a Transaction Participant. 

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16.2 Termination by Subscriber 

Subscribers may terminate their account at any time by cancelling their account through the Platform. Termination does not entitle the subscriber to a refund of prepaid fees. Following termination, the subscriber may request a data export within one year as described in Section 9.1. For vendor subscribers, termination of the Platform subscription automatically terminates participation in the Vendor Marketplace. 

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16.3 Suspension or Termination by TokenLinx 

TokenLinx may suspend or terminate your access at any time, with or without cause. Grounds for immediate suspension without prior notice include material breach, non-payment, suspected fraud, and activities threatening Platform security or integrity. Suspension or termination of a vendor subscriber's account automatically suspends or terminates that vendor's ability to receive new orders through the Vendor Marketplace. 

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16.4 Effect of Termination 

Upon termination, your license to use the Platform ceases. All outstanding fees owed to TokenLinx, including subscription fees, transaction technology fees, and document sale fee splits accrued prior to the termination date, become immediately due and payable within thirty (30) days of termination. Sections 9, 11, 12, 13, 14, 17, and 19 survive termination. 

  

17. Governing Law and Dispute Resolution 

These Terms are governed by the laws of the State of Texas without regard to conflicts of law principles. Any dispute arising out of or relating to these Terms or the Platform shall be resolved by binding arbitration in Harris County, Texas, in accordance with the Commercial Arbitration Rules of the American Arbitration Association before a single arbitrator. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. TokenLinx may seek injunctive or equitable relief in any court of competent jurisdiction for actual or threatened breach relating to intellectual property rights or confidentiality obligations without waiving its right to arbitration. You waive any right to bring claims as a class, consolidated, or representative action to the maximum extent permitted by law. 

  

18. Support and Help Center 

TokenLinx provides support to Platform Subscribers through the Help Center accessible at TokenLinx.ai and by contacting support@tokenlinx.ai. Support is provided as TokenLinx determines in its sole discretion and does not constitute a guaranteed service level. Help Center content, including articles, guides, and tutorials, is provided for informational purposes only and may be updated, modified, or removed at any time without notice. Certain Help Center content may be gated by authentication or subscription level; access to gated content does not create any additional contractual obligation on the part of TokenLinx beyond what is set forth in these Terms. 

TokenLinx does not warrant that Help Center content is accurate, complete, or current, or that it is applicable to the subscriber’s specific circumstances. Subscribers are responsible for independently verifying any information obtained from the Help Center before acting on it. TokenLinx is not liable for any loss or damages arising from reliance on Help Center content. Support response times are not guaranteed and may vary based on subscriber volume and issue complexity. TokenLinx reserves the right to modify, suspend, or discontinue any support offering at any time without notice or liability. 

  

19. General Provisions 

19.1 Entire Agreement 

These Terms, together with the Privacy Policy, any applicable supplemental agreements, and any executed order forms, constitute the entire agreement between you and TokenLinx regarding your use of the Platform and supersede all prior agreements on the same subject matter, including any prior Vendor Marketplace Agreement. 

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19.2 Incorporated Policies 

The following TokenLinx policies are incorporated into these Terms by reference and available at TokenLinx.ai.

 

19.3 Severability 

If any provision is found invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions remain in full effect. 

 

19.4 Waiver 

Failure to enforce any provision of these Terms shall not constitute a waiver. No waiver is effective unless in writing signed by an authorized representative. 

 

19.5 Assignment 

You may not assign these Terms without TokenLinx's prior written consent. TokenLinx may assign in connection with a merger, acquisition, or sale of assets. Any purported assignment in violation of this section is void. 

 

19.6 Independent Contractors 

The relationship between TokenLinx and all Platform Subscribers, including vendor subscribers, is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between TokenLinx and any subscriber. 

 

19.7 Notices 

TokenLinx may provide notices by email to the address on file or by in-platform notification. You may direct notices and inquiries to TokenLinx at support@tokenlinx.ai or by certified mail to the address in Section 20. 

 

19.8 Export Controls 

You agree to comply with all applicable United States export control laws in connection with your use of the Platform. 

  

20. Contact 

TokenLinx, Inc.  |  PO Box 7730, The Woodlands, TX 77387  |  support@tokenlinx.ai  |  TokenLinx.ai 

 

TokenLinx TOU – Revised April 23, 2026